To ensure that your work is covered with freshleads

Our Agents Policy
Response time: Team members respond to your messages, and calls within 3 hours during working hours
Meetings: Meetings must be scheduled in advance via https://freshleads-eg.com/meeting-request/
No work Day: No work is allowed on Thursday, and team members not check work emails or take work calls.

Refund Policy
1. Refund Amount: The refund amount will be max 25% of the total service cost.
2. Refund Method: Refunds will be issued through only Instapay \ Cash Wallet methods.
3. Refund Timeline: Refunds will be processed within 15 business days.

Cancellation Terms
Cancellation Notice: Cancellations must be made in writing via email to legal@freshleads-eg.com.
Cancellation Fees: A cancellation fee of 10% of the total service cost may apply.

Thank you

Legal Team